What I really like with Medical Travel is having a coordinator like you Janina! You were so patient with me, considered all my questions, relayed them to the doctor and always replied with a prompt answer. It felt like having a 5 star 5 diamond medical experience at a very high standard of care!

I wouldn’t hesitate to recommend Gynem for anyone thinking of pursuing fertility treatment abroad. I wish I done it far sooner instead of having so many failed attempts in the UK. Finally, after being abruptly told by my consultant at home that I should give up and I was now too old we decided to look into embryo donation abroad. All the clinics in Prague seemed to have good reviews so I chose Gynem based on price and then randomly a friend mentioned the clinic to me, so I took that as a good sign!

I would highly recommend Gynem clinic.  My husband and I live in Prague but we are both English speakers and so our co-ordinator to book our appointments and to answer any questions we had between appointments.  From the very first communication over email and phone, coordinator was friendly, helpful and supportive and we really felt that she couldn’t do enough for us.  When we went for our appointments there was a lovely warm reception for us and every single receptionist, nurse and doctor that we met were all very professional and caring, we really can’t fault the service they provide.  We felt we weren’t just another couple but that they took an individual approach to our treatment and were extremely thorough in explaining all treatments in detail and answering all of our questions. The positive experience that we had with Gynem made the treatments so straight forward and took away a lot of anxiety and stress that we had been feeling prior to starting with them.  I believe that this relaxed atmosphere helped with our treatment and we are now 13 weeks pregnant!!! 

The Gynem clinic is very good, professional and clean and hygienic. The treatment protocol was very good in terms of transportation collection from the airport and from hotel to the clinic. I also appreciated that the staff spoke very good English to help with communication. It was also very useful to be able to receive the preparation medication in England before travel in order to prepare for treatment in addition I appreciated the skype calls with the Doctor and representative which allowed me to ask questions and saved upon additional expense and time having to travel to the clinic prior to treatment. The whole experience was pleasant as the staff were very friendly and helpful and answered my questions promptly. The whole process went smoothly which was good and staff made you feel at ease along with the receipt of a timetable for the prep medication. I would highly recommend the treatment and clinic and I would come back again for further treatment. The only thing that could be improved is the instructions /guidance for post treatment in terms of when to take the medication for what length of time, maybe supplying a calendar schedule and how to go about purchasing additional medication would be useful, but I over came this by communicating with you in order to clarify how long to take the medication for. I would like to add that the whole experience was a positive outcome as we now have a beautiful baby girl. Can you please pass on our gratitude to both yourself and the Doctor and staff as we are so grateful for this. Thank-You so so much. Furthermore, I am planning to try for a second child in September, therefore, can you please help to arrange and coordinate this for us.