Thanks for the email and am glad to leave feedback. The experience we have had since our initial consultation back in Dec 2020 till the transfer was great. Covid delayed the process but we got there eventually. Janina, you have been our contact point throughout the whole process and for us you have been the face for Gynem and I cannot thank you enough for your support, communication and speedy response to all our queries. There were times where I had made contact with you outside your working hrs and you have always responded to me- that to us is exceptional and you have gone above and beyond in looking after us. The process for the IVF has been detailed and thorough, from Dr, embryologist and from all other members of staff. Thank you all.